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IT Services & Support

We provide support across the entire IT spectrum, from optimizing resources to maintaining infrastructure to migrating to the Cloud. We provide certified IT professionals nationwide to help utilities through a full range of IT Services & Support.

 

IT Services & Support

System Integration

Utilities are quite aware that the biggest issue today is not a shortage of technology available to them, but rather these technologies don’t talk to each other very well.  Our Databroker™ Integration Framework solves these challenges by delivering enterprise integration as well as supporting Service Oriented Architecture, including web service brokering and auditing functions that make on-boarding web-services much easier.

Cybersecurity & Vulnerability Management

ElectSolve provides best in class virus protection, antivirus solutions and cyber security services. Our vulnerability management services constantly monitor your IT system's computer and network security for potential gaps and vulnerabilities. Once diagnosed, our team of IT experts craft effective solutions to ensure your business is protected from security threats.

Penetration Testing & Vulnerability Assessments

Assessing your business’ security with strategic penetration testing and vulnerability assessments is necessary to identify shortfalls, liabilities and other areas for improvement. ElectSolve provides a number of security assessments, such as penetration tests and vulnerability scanning, that can help you learn where gaps may expose your company to IT risks.

Virtualization

ElectSolve can transition your company to a virtualized server, allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.

IT Strategic Planning

ElectSolve's engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and supporting your organization’s goals.

IT Compliance

ElectSolve can help you meet IT compliance requirements for the utility industry. Our security experts will assess any and all compliance gaps to ensure your business doesn't fall short of crucial compliance regulations.

Network Design

ElectSolve can assess, design, implement and maintain networks that process data fast and efficiently.  Our staff will make recommendations for any equipment needs, and provide custom designs from the bottom up including:

  • Computer network installation and services
  • Wireless network services and support
  • Mobile device support
  • Server installation and support
  • Network security
  • Network integration services
  • Hardware and software purchasing and installation

Network Services

ElectSolve can help your utility maintain its' existing network infrastructure by providing network services on-time, in-scope and on-budget:

  • WAN site-to-site and internet connectivity
  • Site-to-site VPN solutions
  • Remote access VPN solutions
  • Firewall configuration
  • Network monitoring and diagnostic services
  • Diagramming
  • Optimization
  • Life-cycle management

Cloud Backup Solutions

ElectSolve provides cloud backup solutions for utilities that want to store meter data to off-load it from the AMI head-end.  Our technology has met the highest industry standards of cloud security and availability. Your utilities' data is hosted in a protected environment, allowing you to regularly access cloud backups whenever a recovery is needed.